Online Messages

A private message is correspondence between you and the message recipient only, and does not need to recipient's email address.  A message can be sent to any user in VET Learn.  If a message is sent to a user who is currently logged into VET Learn, and if they refresh Home page, they will see a notification of the message in the bottom right hand corner.  If the recipient is not logged on, it will appear the next time they log on.  A copy of the message will also be sent to the recipient's email address with a link to reply to the message. 


Note: while one can reply to an online message via email, from one's email inbox, as the notification is also sent there, it is better to reply as on online message, as the sender may not think to check their email inbox for a reply, expecting instead a reply via online messaging.

To send a message to a student in your unit site:
  • Go to the Participants list in your unit site, or in the VET Student Centre, or VET Placement Centre sites.
  • Participants list is under the Navigation block, and under the name of the unit
  • Click on the student's name, and on Message button near top right of the user's profile: 
  • Type your message into the message text box, and click Send message button. There is no preview available here, so take care when you type in your message, as no opportunity to edit it
  • Note that you may also see previous messages to and from that user; click on View conversation just to the left of Send message, to see previous conversations with this user.

Receiving an online message:
  1. If a user receives an online message, they will see this in the message alert at the bottom right hand corner when they log on.



  2. Click on Go to messages, to access the message page.  Note that clicking Ignore, will remove this alert for this log in session, but it will keep re-appearing until the user goes to their Message page.
  3. Click on the sender's name to read the message.
  4. You can reply, or just read the message; just clicking on the message will clear it from the alert.  If you do not click on a sender's name, this alert will re-appear with each log in. 
Note:  All online messages will also appear in the recipient's email inbox; this is like an alert to say: 'you have an online message and this is what it says'.   You can reply to the sender here, which will go only to their student email inbox, or you can reply via the message itself, as above, which will go to the recipient as an online message.  (It is a bit confusing, so the best thing to do is try it out and see how it all works!) 

To find a previous message, sent or received:

NOTE: you will not be able to do the below action if you have unread messages, so it is advisable to open unread messages as they arrive. 
  1. Click on your name in top left hand corner, and on Messages link.  Any unread messages will show there, with the senders' name and how many unread messages from them.  Open them all and the page will then appear as:



    If this does not appear, and you have opened all unread messages, click back on your name in top left corner, and on Messages. 
  2. Enter the name of the person to whom you sent, or from whom  you received, the message, and click Search.
  3. You will see the user's name under Users found: #  (with number of messages from that person)
  4. Click on the third icon (message history) beside their name to show all messages to and from that person.
  5. All past messages will appear with date; find the one you need.
  6. If necessary, send a new message at the bottom of this page.
  7. Note that under Users found, you may also see: Messages found, and the number, of any messages with that user's name in them. 

To send a message to someone who is not in your unit site: 
  1. Click on your name, by the log in spot, and on Messages.
  2. As above, search for the person you wish to message: use either first or surname, or full name.  
  3. The user will appear:



  4. Click on user's name, and type your message in the text box
  5. Click Send message.
  6. Messages sent and received appear as:





Last modified: Monday, 5 June 2017, 3:28 PM